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Our Services

Accreditation and Certification

Assistance with Accreditation and expertise in relation to

  • National Quality and Safety Health Standards

  • DHSS accreditation Victoria
  • National Standards for Mental Health
  • ACIS standards
  • National Disability Standards Accreditation
  • Diagnostic Imaging Accreditation
  • ISO9001 2015
  • Dental Accreditation
  • Early Childhood
  • ISO4801 WHS

Policy and Form Development

  • We will develop your policies and forms to personalise to your business you to ‚Äč

Management consultancy:

  • Structural and cultural review of services
  • Investigations both clinical and nonclinical
  • Workforce Planning
  • Mentoring
  • Service Planning
  • Major incident and complaint investigation and reports
  • Quality and change management
  • Small group problem solving
  • Policy compliance gap analysis
  • Industrial relations investigations and reports
  • Workplace injury investigations and reports
  • Conflict investigations and reports
  • Planning and strategic development
  • Stakeholder engagement and consultation
  • Process mapping and benchmarking
  • Quantitative and qualitative data collection and analysis
  • Clinical guideline development, policy development and models of care
  • System evaluation and development to support practice change
  • Identifying and managing barriers and enablers to implementation and identify efficiencies in the system
  • Financial analysis including reviews of FTE, skill mix and rosters against standards, awards and budget
  • Identifying and addressing project governance and management issues
  • Implementing strategies for sustainability
  • Web based surveys

Training/Management Development: 

From first time supervisors to experienced managers, these courses provide the tools needed to build team performance, plan for success, resolve conflict and develop other vital management skills.

  • Building Team Performance and Managing Troubled Teams

  • Manage People Effectively
  • Coaching in the Workplace
  • Planning for Success
  • The New Supervisor/Manager
  • Running Effective Meetings
  • Managing Teams
  • Community Engagement
  • Incident and Complaint Management
  • Conducting Effective Meetings
  • Quality Models and Frameworks
  • Mentoring
  • Performance Management
  • Dealing with Conflict
  • Change Management
  • Communication